Privacy Policy

Shree Vinayak Cargo Transport Services is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect various types of information from you when you interact with our services, including but not limited to:

• Personal Information: This includes your name, email address, phone number, billing address, shipping address, and other details provided when booking services or contacting us.

• Business Information: If you are booking a service for a business, we may collect the business name, contact details, and other relevant information.

• Payment Information: To complete transactions, we may collect payment details such as credit/debit card information, bank details, or payment gateway details.

• Technical Information: We may collect information related to your usage of our website, including your IP address, browser type, operating system, and browsing behavior through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Service Delivery: To provide transportation services, process bookings, and manage transactions.
• Communication: To send you updates, respond to your inquiries, and provide customer support.
• Improvement: To analyze and improve the quality of our services, website, and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights in case of disputes or claims.

3. Sharing of Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers who help us with service delivery, payment processing, and technical support.
• Legal Obligations: If required by law, we may disclose your personal information to authorities to comply with legal processes such as subpoenas, investigations, or court orders.
• Business Transfers: In case of mergers, acquisitions, or business restructuring, your information may be transferred as part of the assets of the company.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand how users interact with our platform. You can set your browser to refuse cookies, but this may affect the functionality of our website.

5. Data Security

We are committed to protecting your personal information. We implement reasonable administrative, technical, and physical safeguards to secure the data we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Rectification: Request that we correct or update inaccurate or incomplete information.
• Erasure: Request that we delete your personal information, subject to certain legal obligations.
• Objection: Object to the processing of your personal data under specific circumstances.
• Withdrawal of Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the date of the latest update will be reflected at the top of this policy. Continued use of our services after such changes constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

• Email: shreevinayakcargotransportserv@gmail.com
• Phone: +91-6378114522
• Address: Shop No 3, Near Umrao Khan Petrol Pump, Dali Bai Circle, Jaisalmer Bypass, Chopasani Road, Jodhpur, Rajasthan – 342005